Post is designed to process your images and return results without keeping more than the service needs. This policy explains what data we use, how it’s processed, and how it’s handled.
We collect only the data required to operate the app:
We do not collect:
Separately from the app, if you ask to join the Android test on our website we store the email address you give us — see section 6.
Your data is used to provide the core functionality of the app:
We also keep first-party records of key events in your use of the app — account created, shots processed, download tapped, purchase screen viewed, purchases made, proofs developed — tied to your account. These records are used only by us, to operate and improve the service. They are never sold and never shared.
We do not keep your images any longer than the service needs.
Free trial shots work differently. Free shots are proofs — full quality, watermarked. We store one image per proof with your account: the finished shot, and nothing else. The watermark is not part of what we store — it is added as the image is sent to your device, and developing your proofs stops it being added. This is what lets buying your first roll develop every proof you’ve made, on any device you sign in from. Proofs are kept until you delete your account, and deleting your account deletes them.
We do not build a library of your photos. Proofs are the one exception — kept so your free shots can be developed later, and only until your account is deleted.
We use third-party AI services to process images. Depending on the photo, your image and optional text may be processed by:
Your image and optional text are securely transmitted to these services for processing, and to no one else.
We access these services through their commercial APIs, whose terms do not permit your images or text to be used to train their models. Where a provider offers retention controls, we set them to the strictest available: our primary image generation route is configured for zero data retention, and your image travels inside the request itself — it is never uploaded to hosting or a CDN. Beyond these controls, providers process data in accordance with their own privacy policies, which we do not control.
These providers process data in the United States. Where UK or EU data-protection law applies to you, transfers rely on the safeguards it recognises, such as standard contractual clauses or the providers’ certifications under the UK and EU data-transfer frameworks.
We measure whether our own ads lead to installs, without identifying anyone:
Referral links in the iOS app are powered by Branch, a link-matching service. When you open the app, Branch receives the technical data needed to recognise whether a post referral link brought you there — IP address, device model and OS version, and a device-scoped identifier that is not an advertising identifier. Branch processes this on our behalf to credit referrals; it does not receive your images or account details, and does not use this data to profile you across other apps.
None of this involves tracking: no advertising identifiers, no cross-app profiles, and no App Tracking Transparency prompt — there is nothing to ask permission for.
Post for Android is in closed testing on Google Play, and Google requires each tester to be invited by email address. If you ask to join the test at usepost.co/android, we store the address you give us, the date, and — if you arrived from one of our ads — which of the three ads it was.
That address is used to invite you to the test and to keep track of who is testing. It is entered into Google Play Console as a tester, which is what makes the invite and the free test purchases work. It is not added to a mailing list, is not used for marketing, and is not passed to anyone else.
Signups are deleted when the Android app is released publicly, or sooner if you ask: email app@usepost.co and we will remove you. This is separate from a post account — asking to join the test does not create one.
If you use the form at usepost.co/support, we receive what you typed: your message, your email address, and the “when” if you filled it in. If you reached the form from inside the app, it also carries a short diagnostic line the app built — your account id, the app version, your iOS version and your device model. The form shows you that line before you send it.
This is used to answer you and to fix what you reported, and for nothing else. Your address is not added to any list. Submissions arrive as email and stay in that mailbox; a copy is held on the server so that a message cannot be lost if delivery fails, and so we can see that nothing has gone unanswered.
Your IP address is not stored — it is held only in memory, briefly, by the counter that stops the form being flooded.
We store minimal account-related data required to operate the app:
We do not store:
You can delete your account at any time from the app’s settings. If you no longer have the app installed, you can also request deletion from your browser at usepost.co/delete-account.
When you delete your account:
To prevent abuse of free trials, one record survives deletion: a note that your sign-in identity has already claimed its free credits. This is the app-specific identifier your sign-in provider gives us, kept for this single purpose and linked to nothing else.
We use secure connections (HTTPS) for all data transmission. Sensitive operations, including authentication and purchases, are handled using Apple’s and Google’s secure systems.
You have the right to:
To request a copy of your data, or to have your account deleted without using the app, email app@usepost.co or see usepost.co/delete-account.
Post is not directed at children under 13, and we do not knowingly collect personal data from anyone under 13. If you believe a child under 13 has created an account, contact us and we will delete the account and its data.
We may update this policy from time to time. The current version is always available at usepost.co/privacy. Continued use of the app means you accept the updated policy.
If you have questions or wish to report a concern, contact: app@usepost.co